Consumer Affairs, Food & Civil Supplies

Government of Andhra Pradesh

                                    
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Consumer Affairs
The main object of the Consumer Protection Act is to provide economical, efficacious and speedy justice to the consumers at large.

INTRODUCTION

The Department of Consumer Affairs, Food and Civil Supplies, Government of Andhra Pradesh is playing a vital role in promoting Consumer Affairs and in protecting the Consumer Rights in the State. The Department with a view to protect the rights of Consumers, to increase awareness among the consumers to enable them to protect themselves and safe guard the interest of consumers is focusing on various aspects. The policies and programmes have been designed on these lines. Measures have been taken to strengthen the consumer redressal mechanism, encouraging the participation of consumer voluntary organizations in strengthening the consumer movement in Andhra Pradesh.

OBJECTIVES
The objectives of the Department are to

                     • Implement various schemes on Consumer Affairs in the State to educate and enlighten the consumers  about
                       their rights and responsibilities, restrictive and unfair trade practices so as to fulfill their wants in purchasing
                        goods or availaing services.

                    • Motivate the consumer Voluntary Organizations existing in the State to take up consumer awareness
                      programmes in the districts including rural and remote areas and also to involve them in the awareness
                      programmes organized by the Department.

                    • Bring all the Departments / Agencies on common platform in organizing programmes to increase awareness
                      among the consumers.

                    • Ensure speedy and inexpensive redressal of consumer grievances through Consumer Disputes Redressal
                      Agencies.
Consumer Clubs
Consumer Information Centre
Consumer Protection Council
Consumer Redressal
Consumer Organizations
Consumer Welfare Fund
Viniyoga Tarangini
Work Shops & Seminars Conducted
Copyright 2017                 Consumer Affairs, Food & Civil Supplies Department, Government of Andhra Pradesh
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